Preparing your client for an arbitration or mediation is as much an art as it is a science. Clients come with different levels of education, sophistication, experience, temperament, and commitment to the dispute resolution process. Managing expectations is only the initial step of preparing for a successful outcome, particularly when most clients struggle to differentiate arbitration from mediation. Woodshedding a client is critical to prepare for any mediation or arbitration; and larger, complex cases require levels of preparation and participation often beyond what a client has considered or believes to be necessary. Learn from experienced practitioners, mediators, and defense counsel how best you can prepare your client for his or her moment in the intense spotlight of securities dispute resolution.