BO-11 - Behavioral Science: Understanding Why Arbitrators Rule Against Customers

10/12/2018 - 9:45am to 10/12/2018 - 10:45am
Blue Heron

How can behavioral decision-making concepts help you draft better statements of claim, draft more persuasive motions, make more persuasive oral arguments, present more persuasively at hearing, and be more effective negotiating settlements and in mediations? We will examine ways to use the teachings of Nobel Prize winners like Daniel Kahneman (“Thinking Fast and Slow”) and Richard Thaler (“Misbehaving: The Making of Behavioral Economics”) to get better results. Rather than bemoaning the irrationality of those human beings we deal with in our cases, why not gain a greater understanding of how human beings are hard-wired that you can use in all aspects of your practice?