Phone: (512) 306-5813
PIABA Registrants and Guests will receive 10% off their Mokara Spa Treatments when making their reservation 72 hours in advance. If you must change or cancel your appointment, please notify the Spa directly at least six hours in advance of the treatment time to avoid being charged. For a cancellation with less than a six-hour notification, guests will be charged 50% of the treatment fee, or a $35 same day rescheduling fee. For no-show appointments, the full treatment amount will be charged. Spa packages are subject to a 12-hour cancellation policy.
SPA ARRIVAL AND CHECK-IN
In order to enhance your experience, Mokara Spa recommends you arrive at least 30 minutes prior to your scheduled appointment to complete a brief consultation form, change and relax. Arriving late will likely shorten your spa treatment, as they must end at the scheduled time so they may honor the next guest’s appointment time. The full value of your treatment will be charged.
The minimum age requirement to utilize the spa facilities and receive massages, facials or body treatments is 18 years of age. Any guests under the age of 18 may receive salon services but must be accompanied by an adult.
Upon arrival, they will provide with you with a plush robe and spa slippers. Relax before or after your services in their gender-separate relaxation lounges, steam rooms, dry saunas and whirlpools. Please bring a swimsuit for use at the coed rooftop pool deck. Spa facilities are only available to spa guests on the day of their treatments. Resort guests may purchase a day pass for a $50 fee, subject to availability.
For your convenience, a 22% service charge will be added to the original cost of each treatment you receive. The service charge will be distributed to the Staff that assisted you during your visit. Additional gratuities may be provided at your discretion.
SPEAK SOFTLY. NO CELL PHONES, PLEASE.
The Mokara Spa offers the rare opportunity to relax in a calm, quiet environment with little disruption or distraction. Please help them maintain this peaceful atmosphere by turning off your cell phones and electronics and by speaking softly.
Specially designed by our Executive Chef, Mokara Spa cuisine is a delicious option to include with your spa treatments and packages. Mokara Spa guests may enjoy their healthy meal at the Spa Creek Café. A spa reservationist will assist you with scheduling your lunch to accompany your treatments.
SPA BOUTIQUE AND GIFTING SERVICE
To continue your treatment benefits, a comprehensive offering of home care products, including those recommended by your therapist, are available in the Mokara Spa Boutique in the lobby of the spa. Mokara gift bags are available to be delivered to your room. If you are unable to carry your purchase in your luggage, Mokara Spa can arrange for it to be sent via courier to your desired destination upon your request.
GIVE THE GIFT OF RELAXATION
Our Mokara Spa gift card is a thoughtful present for every occasion. Choose from any of their treatments and packages to gift the opportunity of experiencing a truly memorable relaxation and rejuvenation experience.
For more information or to book an appointment, please call (512) 306-5813.